CLEVELAND, OH – At Fulton Food Mart, customer service is key! Customers know they will be taken care of, which keeps them coming back. This store also offers a unique Lottery experience for players. Keeping Lottery fun for players and a focus on service is why Fulton Food Mart is this week’s Ohio Lottery Retailer-of-the-Week.

To help promote the Lottery, store owner Mo Al Rousan added a coffee area to the MP unit. Customers can play KENO, watch the draws, and have a cup of fresh coffee and a bite to eat.

Staff at Fulton Food Mart are very friendly and always smiling. Employees are also bilingual, speaking English and Spanish. They always ask for the Lottery sale, even if a customer just comes in for groceries.

Lottery Sales Representative Mike Liszniansky notes that this retailer really pushes Lottery. Mo and his employees are always friendly, offering great customer service, and asking for the sale. This retailer always has the new games out for sale and dispensers are never empty. Mo carries a large variety of scratch-offs.

In order to be a successful Lottery retailer, Mo offers this advice: be patient; it takes time to build up your customer base. Just keep taking care of your customers and they will return!

Fulton Food Mart averages $21,569 in weekly sales for both scratch-offs and online games. This retailer carries an average of 56 scratch-offs from over the counter and through the MP unit.

Each week the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Fulton Food Mart will be recognized on Cash Explosion® on Saturday, January 23.

Cuyahoga County residents can tune into Cash Explosion® on WEWS TV 5 in Cleveland. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m. Viewers can also stream the show on the Cash Explosion website and on the Ohio Lottery mobile app.