STRUTHERS, OH – At Morgan Oil, customers are treated like family. Mr. Mike Kassem and his staff go above and beyond for their customers, and they do so with a smile. They are pro-Lottery and provide top-notch customer service. This is why Morgan Oil is this week’s Ohio Lottery Retailer-of-the-Week.

To help promote the Lottery, there is a dedicated Lottery area where tickets are sold, and signs are on display showing the new games that are going on sale. Staff get to know their customers; they remember customer orders and provide quick, friendly service.

Morgan Oil has been a Lottery retailer for 23 years. They have built up their business by keeping customers informed on new tickets and promotions. Staff have made building relationships with their customers a priority. They know their customer’s names, and they even know what is going on with their families.

Duane Mancini is this store’s Lottery Sales Representative. He notes that this retailer is very pro-Lottery. They display all games, signage, and winner posters. Staff is well trained and push all Lottery products.

In order to be a successful Lottery retailer, Mr. Kassem offers this advice: display your tickets where your customers can see them and offer great service!
Morgan Oil averages $12,850 in weekly sales for scratch offs and online games. This retailer carries an average of 52 scratch offs from over the counter.

Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Morgan Oil will be recognized on Cash Explosion® on Saturday, April 20.

Mahoning County residents can tune in to Cash Explosion® on WFMJ TV 21. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.