Where's My Gift Card?

Where is the gift card I ordered through MyLotto Rewards?

That's one of the most common customer service questions we get. 

Now we're making it easy for you to find and use your digital gift cards ordered through MyLotto Rewards.

You can find them by simply opening up My Digital Orders in your MyLotto Rewards account.  

Select the digital order you would like to use or print, or go paperless and present the redemption code at the time of payment. 

Digital gift cards are also mailed to the email address associated with your MyLotto Rewards account. You can look for the email from snipprewards.com.

Make sure you check your spam folder if you don't find it in your inbox.

Watch our step by step video on how to find your digital gift cards here.      

Digital orders typically take up to two hours to process. Physical gift card orders take 6 to 8 weeks to ship.

Don't forget MyLotto Rewards fulfillment gets busy at peak times including holidays, so orders may take longer than 8 weeks.

If you haven't received your order in the allotted time, you can contact us by clicking here.

Posted: 8/23/2021 12:00:45 PM