Krusz-In Drive Thru Foods Named Aug. 13 Retailer-of-the-Week

Krusz-In Drive Thru has been delivering amazing customer service to Ohio Lottery players for the last sixteen years. The store is devoted to making each customer feel like part of the family. Its exemplary service and more is why it is the Ohio Lottery Retailer of the Week.Krusz.jpg Everyone is welcome at Krusz-In Drive Thru. The friendly staff makes it a point to get to know every customer. When customers walk through the door they are greeted and by name and helped immediately. The employees aren’t the only smiling face that you will see at the store. The owner’s dog Roxy is just as friendly and brightens up the customers’ day. To help promote the Lottery, there is an area where customers can sit down and interact with one another as they scratch their Lottery tickets. Since their customers are more like family they always return to the store to enjoy the energetic, fun atmosphere. To be a successful Lottery agent store owner Joel Kruszewski offers this advice; “Be patient and treat everyone the same. Make sure you are knowledgeable with the pricing of the different Lottery games and the drawings dates of the games.” Krusz-In Drive Thru averages $10,000 in weekly sales for both instant and on-line games and carries 55 instant tickets over the counter. Each week, the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Krusz-In Drive Thru will be recognized on Cash Explosion® on Saturday, August 18. Lorain County residents can tune into Cash Explosion® on WKYC TV 9 in Cleveland. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.
Posted: 8/13/2018 9:00:27 AM